Refund policy

At Next Play Gear, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

• Returns are accepted within 30 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase is required for all returns.

Refunds

• Once we receive and inspect your returned item, we'll notify you of the refund status.
• Approved refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

• Used or damaged items not caused by manufacturing defects.
• Gift cards and final sale items.

For return assistance, please contact us at support@nextplaygear.store.